Terms of trade

Company name: Padellife ApS

CVR: 41107790

Definitions:

Parties to the agreement

"Customer" means the natural person who is acting primarily outside his trade or profession and who, by placing an order with Padellife, makes an offer to purchase and supply specific goods.

"Padellife" is used in the following both for the natural or legal person who, by order confirmation, accepts the Customer's order and sells the ordered goods, and for the website from which goods are presented and ordered.

Right of withdrawal

If the Customer notifies Padellife that the Customer has withdrawn from the purchase within 14 days after delivery, Padellife will refund the amount received, excluding delivery. The customer pays the shipping costs to return the goods. Refunds are made by the same means of payment used by the Customer.

By the original transaction, unless the Customer has expressly agreed otherwise. Padellife may withhold the refund until we have received the goods back, unless by then you have provided proof that you have returned it.

Returning

When returning the goods, the Customer is responsible for ensuring that the goods are properly packed. The Customer must enclose a copy of the order confirmation. The Customer bears the risk for the goods from the time of delivery until Padellife has received the goods. We do not accept packages sent by cash on delivery.

Condition of the goods on return

The customer is liable only for any deterioration in the value of the goods caused by handling other than that necessary to determine the nature, characteristics.

And the way it works. In other words, you can try the product as if you were trying it in a physical store. If the item is tried on beyond what is described above, it is considered used. This means that if you cancel your purchase, you will only get part or none of the purchase price back, depending on the commercial value of the goods at the time of the return. In order to receive a full refund you must test the item without actually using it.

Product information

On Padellife.dk the most important characteristics of the product are given, for further information or questions about existing information please send an email to info@mypadellife.com

Ordering

Presentation of goods together with a price at Padellife is not a binding offer, but merely an invitation to make an offer. The Customer's order of goods from Padellife.dk does not constitute a binding acceptance, but rather a binding offer to Padellife to purchase the goods on the terms stated.

A binding agreement between Customer and Padellife is only concluded when Padellife accepts the offer made by Customer by an order confirmation.

Payment

The account information you enter when purchasing goods is sent directly to PBS in encrypted form (SSL) that inly you and PBS can read. No one else can see or save the information about you. When purchasing by credit card or debit card, the amount is deducted from your account as soon as the goods are shipped. If you choose to receive the item by cash on delivery, the amount is paid upon receipt of the item.

The risk of accidental destruction or deterioration

At the time when the ordered goods are handed over to GLS, the risk of the ordered goods perishing or being damaged due to accidental circumstances, including the circumstances of third parties, shall pass to the Customer.

Complaint

Padellife grants a 2-year warranty from the date of invoice on manufacturing and material defects (deficiencies). The warranty does not cover defects, damage or war and tear caused directly by incorrect operation, poor maintenance, violence or unauthorised intervention.

The invoice must be presented to Padellife when using the claim.

Any complaint about defects in delivered products must, after the Customer has or should have discovered the defect, be made to Padellife within a reasonable time. Otherwise, the Customer loses its right to invoke the defect.

Please specify and, if requested, demonstrate the nature of the deficiency.

Privacy Policy & Cookies

In order for you to enter into an agreement with us, we need the following information

Name

Address

Telephone number

E-mail address

We register your personal data for the purpose of delivering the goods to you. You agree, by providing the above information, that we may contact you by email or SMS with information about your order.

All data are proccessed in accordance with. Personal Data Act.

Storage

The personal data is registered at Padellife (Padellife ApS) and stored for 5 years, starting from the end of the financial year in which the transaction is completed, after which the data is deleted.

The data is stored in accordance with. Bookkeeping Act § 10 of the Danish Law.

The information is stored securely and confidentially on computer with limited access in controlled facilities. Security controls are reviewed on an ongoing basis to ensure that user information is always handled securely and in accordance with your rights as a user. 100% security can never be guaranteed for data transmissions over the internet. There may be a risk of of unauthorised access to information by others when data is transmitted and stored electronically - therefore you provide your personal information at your own risk.

The rapid development of the Internet means that changes in our handling of personal data information may become necessary, therefore we reserve the right to update/change these guidelines for handling personal data. If this becomes current, the "last updated" date will be corrected at the bottom of the page. In case of substantial changes, this will be visibly announced on the website.

We do not store customer information encrypted

We do not transmit customer information encrypted

Third party 

Information provided to www.mypadellife.com will not be disclosed or sold in any way to third parties, except in the context of a restructuring or a partial or full sale of the company. Any disclosure in such a situation will be made in accordance with the personal data legislaton in force in this area at the time.

We do not record any personal data

Cookies

A cookie is a small data file that is placed on your own computer's hard drive to recognise it. It is not a program and cannot read or destroy data on your computer. 

Only the website that placed the cookie on your hard drive can read the cookie's content again. Cookies cannot contain viruses or similar that can do harm to your computer.

Read more about Cookies at www.cokiecentral.com 

At www.mypadellife.com, cookies are used for the sole purpose of optimising the functionality of the website, so that your experience as a customer can be improved. A technical functionality that can remember your settings

Cookies can be deleted/blocked http://minecookies.org/cookiehandtering 

Disclaimer and Warranty 

Padellife has made it easy for you to get relevant information on other websites throught likes. These websites are beyond the control of Padellife. We can therefore in no way be held responsible for the content of these sites.

Information about the goods ordered from such websites is not included in the description of the goods ordered in the agreement between the Customer and Padellife.

The Seller that shall not be liable for any direct or indirect loss resulting from the delay in delivery of the goods ordered to the Customer, or from the defectiveness of the goods ordered, where the delay or defectiveness of the goods ordered, where the delay or defectiveness is due to the Customer's act or omission or to circumstances beyond Padellife's control, such as war, riot, civil commotion, fire, government intervention, seizure, currency restrictions, labour disputes of any kind, including strikes and lockouts, or the like.

Padellife does not provide an independent guarantee for the goods ordered, and the Customer only obtains the guarantees that the manufacturer issues to the Customer.

Goods returned UFRANCO or COD will be refused. For returns, please use GLS - not alternative parcel distributors. As this allows the item to be traced should it be lost during return shipping. You should send the item securely packaged - together with a copy of the invoice and please write clearly that you wish to exercise the right of withdrawal and that you therefore wish to be refunded the price of the item. We recommend that you send the item back as a careful parcel with GLS.

You can also cancel your purchase by refusing to accept the shipment.

These return rules apply to all goods sold at a distance (to private individuals) - it does not apply to goods collected in our shop, nor to goods sold to businesses.

Subject to change

Padellife reserves the right to change and update the terms and conditions applicable to this website. It is therefore important that you keep yourself informed of any changes.

Abuse

Misuse of Padellife's name or logo will result in a police report.